Happyfox Helpdesk Release Notes Microsoft is deprecating the older oauth authentication method in 2026 and making entra based authentication mandatory for all azure devops integrations. if you have an active azure devops integration in happyfox helpdesk, please reauthorize it using microsoft entra id to prevent disruptions. We’ve introduced a linear integration to streamline issue tracking between happyfox helpdesk and linear. this integration improves coordination by allowing teams to create, link, and manage linear issues directly from helpdesk tickets.
Happyfox Helpdesk Release Notes This section contains the release notes for each roll out that is done for happyfox. Happyfox is a cloud based help desk software. with built in features including ticketing, asset, task, and knowledge management. create recurring tickets or use our other automation features to drastically improve support response time. We're making a landmark change to the happyfox release notes process starting today. here's what'. We’re excited to introduce the new export feature for knowledge base. you can now easily export your published external, internal, and contact group articles to a csv file with a single click. ideal for reporting and analysis. for more information, click here.
Happyfox Helpdesk Release Notes We're making a landmark change to the happyfox release notes process starting today. here's what'. We’re excited to introduce the new export feature for knowledge base. you can now easily export your published external, internal, and contact group articles to a csv file with a single click. ideal for reporting and analysis. for more information, click here. With the happyfox microsoft teams integration, you can: post ticket related notifications to the teams channel of your choice. create a new happyfox ticket directly within teams. search for knowledge base articles. learn more about the integration in our knowledge base article. get started today!. Admins can now set up custom statuses exclusive to specific categories. this enables them to track the business process of each category using the ticket status field. various business functions in each organisation using the helpdesk can now leverage this feature. Automatic synchronization of intune managed devices with happyfox help desk. associating help desk tickets with specific devices for precise issue tracking. linking user contacts with devices for enhanced communication and support. daily automated synchronization, with manual update options. Explore 5 game changing happyfox help desk features 2025: hipaa compliance, custom dashboards, instagram integration & streamlined navigation.
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