In recent times, directly and inversely proportional has become increasingly relevant in various contexts. Directly - On Demand and Automated Customer Support. Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes. Our pay-for-performance model ensures that experts are compensated only when they successfully resolve an issue—without the need for an agent.
At Directly, we offer an environment where we celebrate each team member and learn from one another. We are focused on hiring, developing, and retaining the most talented individuals by celebrating our diverse cultures, perspectives, skills, and experiences. The Directly platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences.
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New Kinds of Customer Care with 1-to-1 Conversations - directly.com. Directly now enables secure, private, 1-to-1 conversations between certified experts and customers to resolve complex inquiries that may require account and transaction information such as order history. Microsoft Case Study | Directly. Directly doesn’t replace existing support models, but rather, it provides additional support options for a more successful and satisfying customer experience. Another key aspect involves, qualified experts make themselves available to accept support queries, and the Directly platform matches issues to available experts.
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