Open Source Support Ticketing System Frappe Helpdesk In this video, ritvik sardana, the product engineer behind frappe helpdesk, walks you through its powerful features, answers common questions, and shares what’s coming next. I’m an active contributor in the frappe community, particularly with frappe education (top contributor) and frappe helpdesk. open source has taught me a lot, and i enjoy being part of.
Open Source Support Ticketing System Frappe Helpdesk Watch our product keynote for frappe helpdesk! watch other talks from frappeverse india 2025 • frappeverse india 2025 more. audio tracks for some languages were automatically generated . Anyone interested in scalable, open source support systems 🎤 meet the speakers: join ritvik sardana, product engineer for frappe helpdesk, and michelle alva, director of products, as they. Frappe helpdesk is a simple, open source tool to track and resolve customer issues without any clutter or cost. built to make support teams faster, smarter, and less stressed. ritvik, the host of this session, leads the development of frappe helpdesk. I started my journey at frappe with erpnext, then moved to education, and now i work on frappe helpdesk. what i enjoy the most here is the variety. there is always something new to learn and something interesting to build. knowing that thousands of people use what we create makes it even more rewarding.
Open Source Support Ticketing System Frappe Helpdesk Frappe helpdesk is a simple, open source tool to track and resolve customer issues without any clutter or cost. built to make support teams faster, smarter, and less stressed. ritvik, the host of this session, leads the development of frappe helpdesk. I started my journey at frappe with erpnext, then moved to education, and now i work on frappe helpdesk. what i enjoy the most here is the variety. there is always something new to learn and something interesting to build. knowing that thousands of people use what we create makes it even more rewarding. Frappe helpdesk is a simple, affordable, open source support tool for efficient customer issue tracking and resolution. join our webinar to discover how it can enhance your support operations. Hey everyone! i’m ritvik, and i’m a developer @frappe. i’m really thrilled and delighted to announce that i will be the new product owner for frappe helpdesk. for those of you who don’t know me, i have been in frappe for more than one year & previously worked on erpnext & frappe education. Recognising the need for a robust, open source helpdesk solution and driven by our own internal requirements, we developed frappe helpdesk with a user friendly interface designed specifically for efficient ticket management. Well at frappeverse 2024 this dream actually came true and i gave a talk about frappe helpdesk and how it has been improved over the period of time.
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