Github Bomacs Help Desk Api Back End Api For Online Help Desk This sdk makes it easy to access and use zoho desk apis where necessary. in other words, it serves as a wrapper for the rest apis, making it easy to use zoho desk's functionalities in your custom applications. We try to give our developers as many opportunities to suit their business as possible. one of the ways to do that is the possibility of developing integrations for helpdesk.
Api Access This api helps you to view the tickets in your help desk. to view only specific tickets (that is, those which match only the criteria you choose) use the filters given below. Every api action checks the user's permissions before executing the action (showing tickets, posting comments etc), so you must authenticate as a helpdesk user by sending basic authorization headers with every call. Access our rest api and web sdk documentation to understand how to integrate your help desk with third party applications. build custom extensions that combine the functionalities of third party services with those of zoho desk. build functions that let you execute custom actions that are not natively provided in zoho desk. Seth longcorelearn more at the cu*answers developer's help desk ( dhd.cuanswers ).
Zoho Desk Api Documentation Access our rest api and web sdk documentation to understand how to integrate your help desk with third party applications. build custom extensions that combine the functionalities of third party services with those of zoho desk. build functions that let you execute custom actions that are not natively provided in zoho desk. Seth longcorelearn more at the cu*answers developer's help desk ( dhd.cuanswers ). This is a sample reference code in java to help you understand the oauth authorization flow for zoho desk rest apis. if needed, you can reuse this same code in your java application or can reuse the logic using any other language of your preference to make calls to zoho desk apis. We provide a comprehensive suite of rest apis to manage your help desk account and the associated data. you can integrate help desk modules with other third party applications such as invoicing, crm, bug tracker, knowledge base portals and more. To submit requests, browse through articles and participate in the community. to access the agent interface where you can handle your tickets. Zoho desk provides a set of apis that facilitate interaction between your extension and your help desk portal. the apis available are listed below: this object provides you with access to the various properties of a ticket.
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