Uccx Supervisor Silent Monitoring To Capture By A Cuic Report Cisco Greetings, we've created a chart report with a horizontal axis type date time. horizontal axis should show hh:mm with an interval of 30 minutes. unfortunately the minutes are not being presented and the only time that is shown on the graph, is. Cheatsheets repository, a comprehensive collection of quick reference guides for cisco, juniper, arista, and other key technologies.
Cuic Agent Login Logout Activity Report Dataset Status Is Failed To create new custom historical reports, you need to install a standalone unified intelligence center with premium license. the version of the standalone unified intelligence center should be the same or older than the unified intelligence center that is embedded in unified ccx. Get comprehensive, concrete data with this unified, user friendly reporting solution for cisco contact center (cce). If you would like to share your report with others or manipulate the report in excel, you can export your report. choose the options button from the report toolbar and choose export. There can be several reasons people struggle in understanding how to read and or pull reports, but there is a simple solution to reporting more effectively. that solution is to understand the uccx architecture as it pertains to your environment and then to understand how your calls are scripted.
Cuic Agent Login Logout Activity Report Dataset Status Is Failed If you would like to share your report with others or manipulate the report in excel, you can export your report. choose the options button from the report toolbar and choose export. There can be several reasons people struggle in understanding how to read and or pull reports, but there is a simple solution to reporting more effectively. that solution is to understand the uccx architecture as it pertains to your environment and then to understand how your calls are scripted. If you have access to the partner community, we have posted a ccx reports catalog which includes screen shots of all ccx reports here: partner guide to cisco unified intelligence. The presentation covers an overview of cuic and cisco's reporting offerings, understanding stock cce and ccx reports, customizing reports in cuic, the roadmap for cuic, demonstrations and resources, and a question and answer section. Read the cuic historical reporting end user guide v12.5 for hospital users to learn more. read the cuic historical reporting end user guide v12.5 for campus users to learn more. read the cuic report guide for report details and descriptions. You can create your own reports using existing cisco stock reports, comstice stock reports, merge reports, add third party data into the reports and create charts from the reports.
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